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CTC: Certified Telehealth Coordinator Course - IMST Telehealth Consulting
Creating successful value focused telehealth programs that improve quality, outcomes & costs.
IMST Telehealth Consulting, Telehealth program development, remote patient monitoring, direct to consumer telehealth, telehealth best practices, Certified Telehealth Liaison
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CTC Certified Telehealth Coordinator Course

CTC: Certified Telehealth Coordinator Course


LEARNING OUTCOMES: Upon completion of this certification, you should be able to:

  • Discuss the main drivers behind the expanding application of Telehealth.
  • Define Telehealth and Telemedicine.
  • Describe the benefits of Telehealth.
  • Explain the role of the Telehealth Coordinator.
  • Define the Presenting/Patient Site and Provider Site.
  • Describe the technology required for Telehealth Services.
  • Describe the two Clinical Telemedicine Applications: Live Video or Live Interactive Telemedicine Encounter and Store and Forward.
  • Define the roles and responsibilities of the Telehealth Team at the Presenting/Patient Site and Provider/Specialty Site.
  • Define the members of the Telehealth Team.
  • Describe the telemedicine encounter before, during and after the Telemedicine Consultation.
  • Describe the telemedicine exam room and set up.
  • Explain appropriate video conferencing etiquette for the patient presenter.
  • Verbalize attributes of a successful telehealth program.
  • Explain the necessity to take measures to maintain telehealth skills.
  • Define the importance of good record keeping.
  • Verbalize specific criteria for measuring a successful telemedicine program.
  • Recognize the goal of marketing which is the promotion and advancement of telehealth.
  • Identify the different groups/organizations to target for telehealth marketing.
  • Identify the benefits that telehealth brings to different targeted audiences.
  • Describe a variety of mobile devices used to deliver healthcare services and the methodologies associated with clinical consultations.
  • Describe mobile device security best practices.
  • Discuss how to clean a mobile device.
  • Describe “the cloud” and how it applies to telehealth services.

Learning Outcomes Standard: Based upon the Certified Telehealth Coordinator National Standard.

Learning Outcomes Conditions:
Complete self-paced certification in its entirety.
Complete certification within 30 days.
Pass all quizzes and final with 80% or better.

You will receive a completion certificate with 0.3 CEU/3 credit hours for this course when all Learning Outcomes Conditions have been met.

Approximate Learning Time: 3 – 5 hours

This certification course is online and will take 3-5 hours. You will have 30 days to complete this certification.

If you have any questions or concerns regarding this course, please contact Rena Brewer at

National School Of Applied Telehealth

CTC: Certified Telehealth Coordinator
The Certified Telehealth Coordinator (CTC) Certification Program is designed so that its graduates will have the skills to correctly and confidently coordinate virtual encounters with physicians and a variety of specialists.


CTC Certification includes the following modules:

  1. Telehealth Overview and Applications
  2. Technology Used & Live Interactive Visit
  3. The Telehealth Coordinator and the Telehealth Team
  4. Certified Telehealth Coordinator: Clinic Basics and Working with the Telehealth Presenter
  5. Certified Telehealth Coordinator: Attributes of Successful TeleHealth Programs & Building Awareness and Support for the Telehealth Program
  6. Remote Patient Monitoring
  7. Mobile Technologies and Cloud Computing


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